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INSIGHT GLOBAL
Empowering Business Owners and Managers through innovation & Technology

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Our Approach

At all levels of our business we are committed to customer care and making sure our service surpasses our client's expectations.

We continually invest in the latest software and technology. Spending valuable time on research and development to improve efficiency, developing new innovative concepts in our field.

Your potential clients or customers will initially judge your business by the quality of your stationery, literature, documentation website - whether it be printed or electronic. All artwork goes through a proofing and client sign-off procedure so that the finished product is to the highest standard. 

IGL is currently working towards ISO9001 certification.

Time Scales

IGL will put maximum effort into delivering your project but the key factors that will allow us to deliver are as follows:

Your participation - IGL will need to work together with you in order for the project to be delivered to your exact requirements. Without your involvement the project can become impossible to manage or deliver so it is important to understand that you are making a serious time commitment as well as a financial one.

Your Actions & Deadlines - There will be specific tasks within the project plan for you. These will either be supply of data, reviewing the project, testing or approvals.  Each task will be time critical and if delayed will then have a chain affect and delay the next stage or task in the project plan.

Of course we understand that their will be conflicting priorities within your day to day business but as long as we are working together we will be able to offer flexibility.  However where timescales slip we may need to bring in more resources to the project in order to meet your deadline which may increase the overall cost of the project.

A key member of your staff must be appointed as part of the project team with authority to make decisions and knowledge to advise on content.

Before we start work, we will commit to a delivery date, based on agreed milestones. We will do our part, but there may also be an obligation for you to check and approve our work at various stages. To ease this process, we will place your proofs on our intranet, where they will be accessible only to you via the world-wide web.

 

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At IGL, we understand that our staff are our biggest asset and their well being is important to the success of our operation and the delivery of quality services to our clients.  We actively manage Health & Safety within our business operations and comply fully with all relevant guide lines, best practise and legal requirements.

All our employees are expected to behave responsibly at all times and this includes looking after their own safety and that of their colleagues.  Full co-operation with all safety rules is mandatory when working in any environment. This includes following policies defined by our clients for working on their locations.

IGL provide suitable training to all staff to ensure that Health and Safety remains a priority within our organisation and that everyone is kept up-to-date of changes in policy and practice.  Our Health & Safety policy is reviewed annually by the management team to ensure that it meets and supports our business needs and objectives.

Health and Safety at Work etc Act 1974

This is the Health and Safety Policy Statement of Insight Global Limited [IGL]

Our statement of general policy is:

  • To provide adequate control of the health and safety risks arising from our work activities;
  • To consult with our employees on matters affecting their health and safety;
  • To provide and maintain safe plant and equipment;
  • To ensure safe handling and use of substances;
  • To provide information instruction and supervision for employees;
  • To ensure all employees are competent to do their tasks, and to give them adequate training;
  • To prevent accidents and cases of work-related ill health
  • To maintain safe and healthy working conditions; and
  • To review and revise this policy as necessary annually

IGL’s data protection policy sets out our commitment to protecting personal data and how the company implements that commitment with regards to the collection and use of personal data.

IGL is committed to:

  1. Ensuring that we comply with the eight data protection principles, as listed below
  2. Meeting our legal obligations as laid down by the Data Protection Act 1998
  3. Ensuring that data is collected and used fairly and lawfully
  4. Processing personal data only in order to meet our operational needs or fulfill legal requirements
  5. Taking steps to ensure that personal data is up to date and accurate
  6. Establishing appropriate retention periods for personal data
  7. Ensuring that data subjects’ rights can be appropriately exercised
  8. Providing adequate security measures to protect personal data
  9. Ensuring that a nominated officer is responsible for data protection compliance and provides a point of contact for all data protection issues
  10. Ensuring that all staff are made aware of good practice in data protection
  11. Providing adequate training for all staff responsible for personal data
  12. Ensuring that everyone handling personal data knows where to find further guidance
  13. Ensuring that queries about data protection, internal and external to the organisation, is dealt with effectively and promptly
  14. Regularly reviewing data protection procedures and guidelines within the organisation.

Data protection principles

  1. Personal data shall be processed fairly and lawfully.
  2. Personal data shall be obtained for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.
  3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
  4. Personal data shall be accurate and, where necessary, kept up to date.
  5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  6. Personal data shall be processed in accordance with the rights of data subjects under the Data Protection Act 1998.
  7. Appropriate technical and organisational measures shall be taken against unauthorised and unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

Who are we?

Insight Global Limited [IGL] started on the 5th January 2001 as a graphic design and marketing company. Over the past 15 years IGL has evolved into a company that offers a complete business solution that includes:

  • Business Management Solutions
  • Web & Cloud Based IT Solutions
  • E-Commerce and online marketing
  • Documentation & Product Support materials
  • E-learning and multimedia

IGL’s client retention and loyalty is extremely high due to the close working relationship that is built between the client which is based on trust, customer service and quality of delivery.

Technology

As our business has evolved IGL has adopted leading technologies, in early 2014 IGL became a Quick Base Solution Provider in order to deliver powerful cloud computing applications for CRM and Customer Support. Since becoming a QSP IGL has developed many bespoke Apps covering a diverse range of IT applications on Quick Base for our clients. From Debt Recovery through to Construction and Property Management.

Why work with us?

We offer the complete solution giving you:

  • A pro-active and innovative partner who will work with you to understand your business and then deliver a complete tailored solution
  • Continuity of image through your printed and online media
  • A flexible working relationship

Our team has many years of working experience within industry and will listen to you and understand your companies needs. Then working with you, will deliver a focused solution that meets your individual requirements.

Location

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IGL is situated between the villages of Steeple Ashton and Edington and central to Westbury, Trowbridge, Melksham and Devizes. The offices overlook open fields where we see lots of wildlife including deer, hares, birds of prey, pheasants and partridges. Keevil airfield is nearby and we regularly see C130 Hercules aircraft carrying out low level drops and Apache Helicopters exercising over Salisbury Plain.

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Opening Times

Mon-Fri 09:00 -17:30

Call 01380 886 710

For enquiries or support outside of these times please use the linked form to Contact Us

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